Ordering

The main way to order services is directly through this website.

Existing Customers

Headteachers and / or Business Managers of schools that have previously purchased services from the London Borough of Hounslow will be sent a login and password for ordering services. If you have not been sent a login please contact us.

Use your username and password to login into the website and then browse through our list of available services. By clicking on a particular service you will be able to find out more about what it offers your school. The service offer that can be ordered through this website is listed beneath the service description.

In some cases you will have to contact the service directly to order some or all of the products provided. This will be indicated as appropriate.

New customers

Anybody can browse this website but you can only place an order if you have registered and logged in.  If you work at a school that would like to purchase services you can ask us to provide you with a user account.

Services provided

We offer you three packages –Subscription, Pay as You Go (PAYG) and Core.

Subscription services are a package of essential services paid for annually. Subscription prices vary according to the service provided and are usually based on price per pupil.

PAYG services are a raft of useful services from across the Council that are charged for discretely. PAYG services are flexible and can be purchased anytime in year, subject to availability.

Core services are provided at no cost to qualifying schools. These are paid for through a combination of grant, core and DSG funding.

Payment methods

For maintained schools payment will be made by internal transfer (journal), for non-maintained schools an invoice will be sent, unless otherwise stated.

If you need further support please contact us.

You will receive an acknowledgement of your order. These orders will be passed to relevant services in LBH and you will receive confirmation as soon as possible by email that the individual orders can be fulfilled.